Hi We are writing to inform you that your order has been shipped; however, we have received notification from customs that import taxes must be paid before your package can be released. We have attempted to reach you regarding this matter but have not received a response. Please contact us immediately by phone at (833) 458-7822 or by email at [email protected] so we can assist you in resolving this issue. Important: If we do not hear from you and the matter remains unresolved, we will be unable to issue a refund for your order. Our contact details are as follows: JustCBD 25 First Ave. SW STE A Watertown, SD 57201 Phone: (833) 458-7822 Email: [email protected] Please treat this as urgent and get in touch with us as soon as possible. Sincerely, The JustCBD Team